What is creosote, and why is it dangerous?

Creosote is a highly flammable, tar-like substance that builds up inside your chimney from burning wood. A significant buildup can lead to a chimney fire.

How often do I need a chimney inspection or cleaning?

The National Fire Protection Association (NFPA) recommends an annual inspection for all fireplaces, chimneys, and vents, regardless of how often you use them. Cleaning is performed as needed based on the inspection.

Why is dryer vent cleaning so important?

• Fire Hazard: Clogged dryer vents are a leading cause of residential fires. Lint is highly flammable and can ignite from the dryer's heating element.

• Energy Efficiency: A clean vent allows your dryer to operate more efficiently, reducing drying times and saving you money on your utility bills.

• Carbon Monoxide Poisoning: For gas dryers, a clogged vent can cause carbon monoxide to back up in your home, posing a serious health risk.

• Dryer Lifespan: A clogged vent makes your dryer work harder, which can lead to overheating, mechanical failure, and a shorter lifespan for the appliance.

How often should I have my dryer vent cleaned?

Most professionals and safety organizations recommend cleaning your dryer vent at least once a year. The frequency can increase depending on factors like:

• How often you use your dryer (large families, etc.).

• The length and configuration of your vent (longer vents with more bends and turns collect lint faster).

• Whether you have pets that shed a lot.

What are the different types of inspections?

There are three levels of inspection as defined by the NFPA:

• Level 1: A basic visual inspection of the readily accessible parts of the chimney.

• Level 2: A more in-depth inspection that includes a video scan of the interior of the flue. It's required when buying or selling a home, or after a system change.

• Level 3: The most comprehensive and invasive inspection, reserved for serious damage and often requiring the removal of parts of the chimney structure.

Do I need a chimney cap?

Yes, a chimney cap is highly recommended. It prevents water, debris, and animals (like birds and squirrels) from getting into your chimney, which can cause damage and blockages.

When is the best time of year to schedule an inspection?

Late spring or summer is often recommended. This is before the busy fall season, making it easier to get a convenient appointment.

I have wasps coming into my fireplace. How do I get rid of them?

Wasps are attracted to chimneys because they offer a dark, sheltered, and dry place to build a nest. An uncapped chimney is essentially an open invitation for them. They can find their way in through a damaged chimney cap, a missing cap, or cracks in the masonry. Once they establish a nest, they can find their way down the flue and into your home through the damper or other small gaps. A certified chimney professional can evaluate and help with the situation.

How long does an inspection or cleaning take?

A standard cleaning and inspection typically takes around an hour, but this can vary depending on the condition of the chimney, the number of flues, and any issues that are discovered.

What should I look for when hiring a chimney company?

Look for certified professional technicians, such as those certified by the Chimney Safety Institute of America (CSIA), National Fireplace Institute (NFI) or National Chimney Sweep Guild (NCSG). You should also check for proper insurance, positive reviews, and a clear explanation of their services and pricing.

What are the signs that my chimney needs cleaning or repair?

Common signs include a strong smoky smell, smoke backing up into the room, poor fire performance, soot or creosote visible on the damper, and animal noises coming from the chimney.

Will it make a mess in my home?

A professional chimney sweep will take steps to protect your home from dust and soot, using tarps and specialized vacuums. They will prepare the area to ensure a clean process.

My gas fireplace doesn't produce creosote. Do I still need an inspection?

Yes. While gas is a cleaner-burning fuel, it can still cause condensation that creates a corrosive acid, leading to flue deterioration. An annual inspection ensures the system is venting safely and efficiently.

Do "chimney sweeping logs" actually work?

These logs are not a substitute for a professional cleaning. While they may help break down some creosote, they do not remove the substance and should only be used as a supplement to professional maintenance.

What can I expect when you show up at my house?

A professional chimney inspection is a thorough check of your chimney's safety and condition. The main goal is to ensure it is operating correctly and not a fire or health hazard.

A certified inspector will:

• Visually check everything accessible. They will look at the chimney from the outside, including the cap, crown, and bricks. They will also inspect the inside components, such as the firebox, damper, and smoke chamber.

• Look for flammable buildup. The inspector's most important task is to check for creosote, a highly flammable substance that builds up inside the chimney and is a leading cause of chimney fires.

• Check for damage and blockages. They will look for cracks in the bricks, mortar, or the flue liner that could allow heat or dangerous gases into your home. They'll also check for any obstructions like animal nests, leaves, or other debris that can block the chimney.

• Use a camera to see inside the flue. To get a complete view of the chimney's interior, a professional will use a special camera. This lets them see hidden problems that a simple visual check would miss, such as a damaged or cracked liner.

After the inspection, you will receive a detailed report outlining their findings and any recommended repairs.